Privacy Policy

This privacy policy explains how R/S Gas Heating and Plumbing ("we", "us", "our") collects, uses and protects the personal information you provide when you use our website (r-s-gas-heating-and-plumbing.getmytradeonline.co.uk) or contact us about our services.

We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you submit an enquiry, request a quote or call us, we may collect your name, phone number, email address, postal address and details of the work you need.

We also collect limited technical information automatically — such as your approximate location, browser type and the pages you visit — to help us understand how the website is used and to keep it working correctly.

We use your information to respond to your enquiry, provide quotes, arrange and carry out work, and keep you updated about your job.

We may also use it to keep records of work completed, handle any follow-up or warranty matters, and improve the service we offer. We do not sell your personal information to third parties.

We process your information on the basis of your consent (when you contact us), to take steps to enter into and perform a contract with you (arranging and completing work), and our legitimate interests in running and improving our business.